Subject Profile

UX DETECTIVE
& FOUNDER

A

Finding out why nobody uses your ‘brilliant’ feature. Product Designer who somehow convinced people I know what I'm doing for 9+ years.

Specializing in: Making apps people actually use (revolutionary, I know) Turning "make it pop" into actionable decisions Explaining why Comic Sans isn't always the answer Coffee-to-wireframe conversion

Core Philosophy

"If your grandma can't use it, neither can your users."

Based in Morocco, universally applicable. P.S. Despite this bio, I take design very seriously. It's just LinkedIn I'm not sure about. 🤷‍♂️

CHRONOLOGICAL INVESTIGATION

JUL 2023 - PRESENT

Founder

Xperience Hub • Morocco
Current Mission

Founded this because I apparently enjoy impossible challenges like convincing stakeholders that users actually matter more than internal politics.

Turn "users are confused" into actionable solutions.
Conduct research that people actually implement (rare).
Plot Twist

Running a design consultancy is just UX research on business problems. The users are "clients" and pain points are "budgets."

MAY 2022 - APR 2023

Sr. UI/UX Designer

OCTO Technology
aka Professional Mind Reader

Spent a year trying to convince people that users don't behave like our assumptions. Shocking revelation: real humans are messier than personas.

  • Translated executive speak ("make it pop") into dev language.
  • Diplomatic middleman explaining why a 47-slide carousel isn't a goldmine.
  • Redesigned a ghost-town website into something usable.
+40%
Traffic
+60%
Views
+90%
Time
DEC 2021 - APR 2022

UX Designer

Wemanity (Client: Mercedes)
aka Journey Therapist

Diagnosing why luxury car buyers were having trust issues. Spoiler: It wasn't the cars. Even Mercedes buyers get frustrated when "Configure Dream Car" leads to a 404.

The Fix: Proposed omnichannel approach. Created personas beyond "Rich Person Who Wants Car".
+30% Conversion -20% Complaints
JUN 2021 - NOV 2021

Product Designer

Digitribe
aka Educational Archaeologist

Solving the mystery: why do kids hate learning apps adults think are "fun"? Designed Bewize to not feel like digital vegetables disguised as candy.

  • Realized "gamification" doesn't mean adding random badges.
  • Increased student engagement by 25% (kids actually used it).

KEY INSIGHT: Educational apps fail because they're designed for the adults buying them, not the kids using them.

JUL 2020 - JUL 2021

UX Designer

xHub
aka Team Herder

Proving that "just make it look good" isn't a brief. Served as chief interpreter between developers and designers (we speak different languages).

Juggled Deadlines Creative Brief Archaeologist
30% Reduction in bugs through better communication.
JUL 2019 - JUN 2020

Freelance UI/UX

Upwork • Global
aka Digital Mercenary

The wild west. Every client thinks they're Steve Jobs. Learned that "quick project" means "prepare for scope creep."

SURVIVAL METRIC: Mastered the art of explaining why that "brilliant" feature might crash the user flow at 2 AM across 12 time zones.

MAR 2018 - JUN 2019

UI/UX Designer

GymNadz • Kuwait/Remote
aka Cultural Specialist

Designed a fitness app for the Middle East. Learned that "one size fits all" fails across cultures. Created an experience where users could get fit without feeling judged by their phone.

APR 2016 - SEP 2017

UI/UX Designer

Performance Lab • USA/Remote
aka Payment Psych Specialist

Working on Android Pay growth. Designing for money transactions is like surgery - one wrong move makes people nervous. Learned that good design can calm money anxiety.

DEC 2013 - JUN 2018

Social Worker

Ministry of Health • Morocco
The Origin Story
Confidential

The Original UX Job

Spent 4.5 years discovering that navigating Morocco's healthcare system required more problem-solving skills than most tech startups. This was my first UX job, I just didn't know it yet.

Crisis Intervention
Turns out, healthcare emergencies are the ultimate usability test.

Operative Skillset

LVL: EXP
Start-up Ventures
Early Stage Management
LVL: LEAD
Team Leadership
"Herding Cats"
LVL: MAX
User Research
Reality Checks
LVL: PRO
Diplomacy
Executive Translation